Customer Ratings & Reviews

Outstanding service, a life saver at times, and a great value!

I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

Highly recommend a 2 year protection for most devices. You just never know what can happen and Best Buy is really quick with giving you a replacement item.

They have great communication skills and helped me out alot

love it, takes 2 people to put it up... but its definitely a strong unit.

It is really great to know that the Geek Squad is there when I need them to check or repair my units. Am very pleased with the service. I am a long time user of this service, at least 10 years..

Good value highly technical people warranty pays for itself

It’s good thing to have when u have problems with equipment

Easy to install and Great quality ,best Price for excellent product

All good samsung had always been good to me. So all good

It’s good to know that your products will always be protected by top notch professionals.

Loved the colors. We've had another TCL like this for the past 5 years. The LEDs went out on that one and this one looks just as good.

Love warrenty and is need best buy is easy to apply it

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

I won’t buy a high $ product from Best Buy without geek squad protection. It’s peace of mind insurance that if your item fails that Best Buy will take care of it or replace it.

After purchasing warrenty i was informed on what was covered and offered help at any time

With every purchase I also a buy a geek squad warranty so when something happens they will come to the rescue when I need help. So far in the last 8 years so far so good.

I purchase with ever major buy. Its a must have. The service is second to none.

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!