Customer Ratings & Reviews

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

More convenient one solution to get help when needed

Good for everyone...... Good purchase.............

Excellent everyway. I would recommend this ptoduct

Gsp is a must for all my products from best buy. I dont really recommend totaltech if you don’t need computer help. But if you are a frequent buyer i recommend just purchasing the geeksquad protection plan on your items. If you purchase totaltech youll be paying more for the membership every year than the plan outright for each item.

Very knowledgeable and friendly, answered questions so that I can understand more about Tech. I was able to set up myself, thanks to them! Really like BEST BUY, thats why i puchased my second TOSHIBA FIRESTICK from there.

Fast and prompt service. I highly recommend the service!

Great pic! I think this is a great tv! Works well and the picture is great

Geek Squad Protection is a must have on basically anything with how useful it is

I have always purchased the Best Buy Protection Plan on big-ticketed items like TVs, laptops that could easily get damaged. I had been advised not to get it as it is a waste of money since products are built to last. But not all products do. For the $500/5yr Protection Plan I purchased in 2010, I have called Geek Squad several times to fix my broken TV. Paid $0 on all those house calls. When they could not fix the TV in my last service call, they replaced it. What did I get? A $1000 credit to go towards the purchase of a new one...Of course, I purchased the Protection Plan, thus this review :)

TV has some wobbly frames that needed to be repaired. But other than that it's perfect

Perfect .

I haven't used the 5 yr warranty and I hope I don't have to.

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

I had the 5 year protection plan on my GX 77” oled and had issues with the tv. Geek squad tried a repair which didn’t work so they replaced the tv with a new G3 77” oled. I would recommend this plan (which I got again on this tv)

The Geek Squad gives you all the reassurance you need with a new product that IF anything goes wrong, you're covered. Samsung has a good warranty but with the Geek Squad behind you the worries are gone.

I hope I don't have to use the 5 year protection, but it's worth it for my new 77" tv

Great great great cover for safety never be an extra

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.