Customer Ratings & Reviews

I purchased this protection plan to cover issues that may arise on my Samsung 4K Ultra Smart TV. It is expensive, but I believe it's worth it; this plan gives me 5 years of protection for my tv, which is necessary because the tv is also expensive. If my tv malfunctions, they have to fix it for free or replace the tv. This protection is a must-have!

This service is great because you don’t know when you could need to use it! I bought a TV and my son damaged the TV control and I had to use this guarantee.

My TV was one day away from being out of geek squad warranty but they honored it and I was able to get a new TV easily. It did take a couple of phone calls and some emails back-and-forth but no one gave me any trouble or pushback. I highly recommend geek squad protection for anyone’s purchases!

TVs are great i e had for 2 yrs (knocking on wood as i say this) i have had no problems with them at all. Awesome picture quality and great volume. Easy to set up to internet and even easier to set up chrome cast for family movie night.

Haven't had any need to utilize, but have in the past and received great service.

I always get the Geek Squad protection on major purchases recently used it on an oven that we got 4 years ago and they tried to fix it but ultimately replaced it.

With my new MacBook, I really appreciated the Geek Squad tech’s knowledge and explanations in setting up my new MacBook Air M3.

5 year Geek Squad protection for my Sony Bravia 8 TV is a must.

The peace of mind, knowing I have Geek Squad for the next 2yrs.

Got this on sale. Great picture and decent sound. TV OS is a bit laggy but not unbearble. Great for watching Netflix, was super easy to sign into all my streaming apps!

Was an emergency purchase as my previous tv stopped working at about 7pm. Was able to get to Best Buy about 45 min before closing. Very happy with our new purchase.

So happy with the Geek Squad! I have had them come to my house a few different times in the past years. Very helpful and courteous!! Highly recommend!!

Geek Squad service and installation is the very best! They are committed and dedicated to providing quality installation and service. The personnel are very professional, arrived on time and even called when they were on their way. I can’t recommend Geek Squad highly enough!!!

You can always rely on great service from Geek Squad when you purchase this plan.

the best way to keep our equipment protected, excellent extended warranty.

Would definitely recommend purchasing the extended warranty! My old tv stopped worked properly after 4 1/2 years and because I had the 5 year warranty, I received credir for my original purchase that allowed me to upgrade to a newer, better model plus some left over to purchase a bluray player.

Always worth getting the protection plan! A piece of my vacuum broke off many years later and I got a full refund in store credit.

Have always had good service and response from Geek Squad warranties.

In 5 years time this tv could go out! Nothing is built to last anymore!

Purchased the extra protection because no one actually repairs televisions anymore, and it has been my experience that Best Buy geek squad far outshines any other competitors. They address issues and concerns promptly and can correct most problems over the phone or online. Great piece of mind.