Customer Ratings & Reviews

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

Great Services, always responsive and handle claims with speed.

Purchased the 5 year warranty since so many electronics don’t have a long life span. It’s inexpensive and hopefully we never need it, but we have the peace of mind.

Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

Have used the Geek squad many, many time for different items we have purchased. They are polite and know what they are doing and make sure everyone is working before they leave and also encourage you to call if you have any problems or questions.

Small tv already had a mount took about 15 minutes to replace old model with new. I highly recommend the geek squad protection its a no nonsense policy they will either repair or replace no ifs & buts.

At first i pondered was this goin to be a good buy, for such a low price. After owning it for a few months i now realize that its wasnt just a good buy but a GREAT ONE

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

I have used the protection plan before and got a new TV when it couldn't be repaired, and we have a lot of lightning storms where I live now. Got a good price on TV but I want to be safe and not sorry.

This 2 year protection plan came in handy once my tv stopped working almost 2 years to the purchase date. Geek Squad mailed it out to be diagnosed and within 2 days I received an email that my device would be replaced. I went in and was given a gift card.

Excellent product good quality and professional service

Got this just in case, never been happier. Got this for our TV and safe to say it's nice to have. Haven't had any issues with it

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

My tv was mounted and installed by two of the most intelligent agents they could have sent my way. I felt very comfortable having them to work in my home. The patient they had explaining the ups and downs of have to maneuver through the channels was a plus.

Purchased the 2 year protection, but have not had to use it. Have had great response with this service in the past so felt it was a must.

You can never go wrong getting the warranty! Definitely worth it!