Customer Ratings & Reviews

Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

Have yet to need a replacement or help with setup but I appreciate the option

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

A great value! I've already used the service and it paid for itself!

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Have piece of mind with geek squad support and protection.

One of the best items i have purchased. Absolutely love it

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Geek extended warranty is a great addition to ensure a few years of maintenance free.

Provided great coverage for my product. Very easy customer service very reliable would use them again.

Loved my geek squad team+ Courteous, timely, Well mannered and very instructive. Quick and easy install.

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Tv has nice colored and everything is easy to understand

Had a quick question about setup and they got me the help i needed!

I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

The agents were very helpful and attentive. They helped me understand.