Customer Ratings & Reviews

Havent had to use the protection yet. But noce to have peace of mind.

I have found in this time of the pandemic it is good to have teh Geek squad to reach out to for repairs rather than trying to work directly with the manufacturer warranty

No matter what I'm buying, whether i's a mouse or a television, I always get the geek squad protection plan. Every time I've needed to use it the team is helpful and friendly and ready to solve my problem. 10/10

Always a pleasure to have best buy replace my defective tv after fee years of having it. They also installed it again for free since my plan covers it.

Had to use this once and I’m glad I had it. Was a easy fix but I wouldn’t have known that.

Seems like a good plan if I ever need it so got it in case

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

The squad associates are very skilled & they explain very well.

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

Quick setup and makes the tv sound 100% better. Big improvement to the sound. I would definitely recommend.

Best customer service anywhere regarding my electronic needs. Thank you so much.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

Great service always best buy always takes care of me

I’ve used geek squad before, and they’ve always been really good. I recommend it.

I said this before geek squad warranty and service is unbelievable and unbeatable

Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

great tv no problems nice image and the waranty at best buy is the best

Great to have. Got the 2 Year plan and if any thing happens to my 65 inch tv they will take care of it

Efficient, knowledgeable, most importantly, great customer skills!!