Customer Ratings & Reviews

I always try to get the protection plan for all my important devices. Last time I use customer service was very nice.

Geek Squad helped me with my TV exchange very smoothly when I chose expedient mode.

Even though the Best Buy Total membership is very expensive, it is worth it. Because electronic mishaps are unpredictable, this membership makes it possible to resolve issues in a timely manner in-store and remotely.

I always find best buy delivery and product up to standard with no problem with whatever i buy,they are there name best buy

I would highly recommend purchasing the geek squad protection. Especially when purchasing open box products. Any issues you have with the product they will take care of with no hassle

I’m so happy with my purchase I love it this is the best purchase I made so far

I would advise getting Geek Squad coverage for anything over $100. It covers so much.

Excellent agent and great attention, easy used and comfort

I had my tv go out and was upgraded to a larger tv. Very happy with how easy it was to complete the switch. Very helpful when I called.

Geek squad has helped me and my family so much over the years. I will never forget when my computer was messed up and they helped fix it! Awesome staff and great in store support!

Geek squad is the best. The process was easy and fast.

Make.sure you always have protection for your stuff when buying them with geek squad its the best

So far haven't needed any assistance other than what I got from the sales rep. who was very knowledgeable and helpful. Feel better about a TV with extension to the typical warranty.

Love it grand daughter was very happy. And easy to set up

expensive for the item bought, I dont know why they want me to write at least 5o words, when 5 did it, so I had to write this extra meaninless information to meet their quota!

It is worth every penny. You should not purchase anything without Geek Squad protection.

I have not needed to use Geek Squad but it is nice to have peace of mind knowing if anything happens they have your back.

The best warranty on the market hands down. I'll always purchase Geeksquad service with my products and has never let me down once. The customer service is excellent and i've never had one issue.

The Geek Squad is the only way to go. So helpful you really need to purchase the protection. My last TV died at only one year old. I received full credit on my purchase price. Don't leave the store without it :)

Your crazy if you spend money for a nice tv or other items and do not protect it! The Geek squad is the way to go!