Customer Ratings & Reviews

Gives peace of mind on a major TV investment and has always been super easy to work with.

Can’t really say much but I do know they honor their service and they do get things fixed. If they don’t they will replace a new item so I can say the service is.

TV failed after 2 years (hdmi ports not working anymore). Luckily I had the geek squad warranty on it and was able to exchange it for an upgraded model. Can’t go without putting the warranty on my electronics for sure. I wish they had it for apple items as well, but I get it.

Nothing better than security when buying a bigger appliance. The few times I've had to use my protection plans have been very easy to manage. Best buy is great with the service they do.

No worries about future problems even with furniture.

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

We have very destructive cats in the house, so it's probably a good investment to have a coverage.

Very good service I totally satisfied Highly recommended

Have not used it yet, but hope coverage is easy to use.

Great service when you need it. Arrived on time and did great work.

This extended warranty makes me feel safer than my last extended warranty from my auto dealership

The agent was amazing. He really got everything taken care of, the part that was to be installed was not the problem. He got it worked out. Got a new TV. They brought it to my house because it was over 42". And took the old one. Glad I paid for the warranty. Was worth it for sure

Added for additional protection. Reasonable price for it.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

I haven't used the 5 yr warranty and I hope I don't have to.

Peace of mind is priceless but I got xtended warranty at a great price

Purchased for our new LG TV. Hope to never use but other family have praised the service.

My Geek Squad Protection is the best purchase I could have made! I've had to use my plan twice so far since purchasing the TV. Once for the TV wireless capabilities, as the internal connector was not working, and once for the remote when the IR reader stopped working. The Geek Squad provided superior service both times. The wireless issue did take longer to solve, as the part was on back order for some time, but the Geek Squad kept in contact with me weekly to update me on the expected arrival and to let me know they'd not forgotten about me. Wonderful customer service!

TV has some wobbly frames that needed to be repaired. But other than that it's perfect