Customer Ratings & Reviews

GEEK SQUAD it always a great servicevto have for purchases.

Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

Peace of mind, hopefully won't be needed but will have it just in case

love buying my merchandise from best buy great customer service and products and warranty

Love the Geek Squad. Haven't needed thier service very often as I like to purchase top quality products. When I hVe needed them, thier service was top notch.

Protection plan for tv hopeful we never need to use it

Hopefully won't need the protection but its woth having

Very professional service great job, no problems at all.

The sales person was Excellent, he went above and beyond for me... The world need more people like him

hope i dont need to use it ...but if i do im sure geek squad will come through

After having my 70" Hisense for only 2 years and it went out i decided to get the extra coverage. Although i feel Samsung is a quality product i feel safer with the extended coverage.

Worth every penny. Always opt for the extra service.

The service was excellent and the technician set up the TV and connect everything that was necessary and they also did a follow up call

Had purchased a sumsung tv from another retailer strike 1, tv had a problem so contacted their their warranty department with no resolve Strike 2, was treated very poorly Strike 3 !!! Have learned my lesson now and will only purchase my quality items from Best Buy and their warranty group…

My experience with the home theater personnel was absolutely excellent.

The agents were on time, neat, left no mess. Made sure all connections displayed properly.

The support when I came into the store was top notch. Incredible knowledgable and went above and beyond to answer my questions and concerns!

Awesome customer service, made purchasing the tv so easy and quick!

Great service ,great quality,best customer service

I bought my nephew a new TV for his birthday end it was a little larger and I recall the troubles they had putting that one up so I decided to add the geek squad with TV set up and delivery it was well worth It for my nephew as with his schedule it was nice to come home to a new TV hanging on the wall above the fireplace and the TV is protected for five years