Customer Ratings & Reviews

I have always found the geek squad protection to be worth every penny. The sales people have always been courteous and accomodating!

Customer service has been nothing but the best! They have been quick and helped by answering all of my questions.

Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

So far haven’t had to use it but good to know I’m covered

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

BETTER SAFE THAN SORRY... THIS IS A MUST! DON'T FORGET

Customer service is phenomenal. The tv is perfectly set up. Highly recommend.

It’s definitely worth having protection in case anything happens.

Doesn't matter what the issue is, Best Buy is always there to fix it or replace the item. I got this with my mom's Samsung TV and there was a dark cloud spot on the screen. Samsung refused to fix it it. They said it was "tolerable for them." I called Best Buy and emailed them the pictures. They told me to bring the TV in and they exchanged it.

I like having a piece of mind should anything go wrong.

After spending over a grand on a 55 inch Sony Oled tv, the 5 year protection is a MUST HAVE for added peace of mind. This gives you an additional 4 years after the 1 year manufacturer's warranty expires. To me, this was a "no brainer" and since the TV was on sale with 900 dollars off the MSRP, the 5 year plan even cost me less.

This protection was helpful but not in all the ways i thought. Some items don't qualify and that's not what i thought when i purchased. Now i buy individual protection for each item, it's easier to understand. The services are pricy so i never sought them out.

Very professional team installed my TV and took away the old one. All my questions were answered,

I have not had to use this service yet and hope that I won't need to. Bought it 'just in case'. And because I haven't used Geek Squad (so I can't actually give an accurate star rating) I gave it 4 stars in hopes that if I have to use it, they will measure up to at least a 4, but hopefully will be a 5.

Like the tv has great picture quality and like it has the apps on it

Good service...always buy the geek squad protection plan

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

The five year warranty seemed like a good choice when purchasing my first Insignia brand TV. I had previously always purchased a major national brad and wanted a bit of peace of mind. I have not yet needed the warranty after just a few months but that is all going.

For electronics and appliances, I always get as much protection as is offered. It pays off!