Customer Ratings & Reviews

So glad we purchased as the tv developed a bad panel and was not fun to look at. Use of the warranty was very easy and painless.

For the price this is a great economy 4K HDR television. I paid $300 plus tax and extended warranty and really wasn’t expecting very much. When I had finally set it up (Actually it practically sets itself up) I was very surprised to see how great the picture was especially when in HDR mode. I ran videos from YouTube and showed family members and they were all enjoying it very much. For $300, or less, I don’t see how you can do better. This transaction was done in October 2019.

Haven't had to use this particular Geek Squad protection plan yet, but I have confidence it'll pay for itself.

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

Very helpful and knowledgeable about the concerns I had.

I love it so much. Such a great deal. Awesome investment.

My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.

Hope you don't need it but 5 years covers it. My Vizio panel went bad after 4years 10 months, 5 Year got me into my new LG without having to pay hardly anything out of pocket! Was easy to call and initiate with Best Buy, had a new TV next day.

Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.

Geek Squad does upstairs delivery, setup and haul; away and rescues my bad back. I used Best Buy's crack service division, The Geek Squad to install my new 77 inch HDTV in our small home theater room upstairs. They exceeded all my expectations from speed, cost technical smarts, courtesy and COVID-19 safety. Price was more than reasonable for the total value we received!

For the price, this purchase is a great piece of mind.

I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

Great TV and picture! Makes watching sports and movies a different experience.

I never buy anything with out the warranty it always pays for itself later on.

I like the idea of having extra protection. My hope was that it would be added on to the original warranty instead of dual coverage. Our last TV purchase was from Best Buy in 2007. That TV died "one day," after the warranty was up. It was a $500 repair to replace the motherboard. It is my hope that this new TV will last us 13+ yrs. without any costly repairs.

Produce works just as it should. No issues and customer service was exceptional. I will continue to use Best But gor all of my electronic needs

Hopefully I will not ever have use it! My mother made an appointment with them. When I say they was constantly asking her questions about her issues. Resolved her problem. Was ver respectful!

Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

A no brainer for OLED TVs as it covers screen burn in (image retention)