Customer Ratings & Reviews

Haven't had to use it yet, but it will be worth the money if the tv dies before the 5 year mark.

I recommend the geek squad five year plan, I have used it numerous times and it's great.So I recommend to anyone to get it because it is worth it.

I have always trusted Best Buy with and of my electronic purchases. I know if something were to happen they will take care of it with the warranty

This is a subscription that I plan to use if there is an issue with my purchase

I have not needed to use this, but the piece of mind I have makes it worth it.

I got this for my 50” flat screen. 1 year later I call them up and tell them somehow my screen is glitched on one side I sent pictures and they told me they couldn’t fix it. So they gave me a free TV. Smaller but it was an upgrade. My flat screen was just a regular tv ended up getting a Samsung 43”

I think it"s great to have..........................

The agents brought in and installed my TV perfectly.

I gave a 3 because the genetleman that I talked to was cordial. I decided to call due to a defect on the ethernet port on my 35" TV. This service is not convenient if you are not close to the store. To use their services, you have to take the merchandise to the store. For customers that are more than an hour away, not convenient. Will not purchase the geek squad plan again.

Good warranty for the price so I purchased it for our family.

I've never had any issues with my warranties. I actually recommend Best Buy to everyone for their purchases needs more or less because of how easy it is to utilize the warranty in the event something happens

Would recommend this to anyone get your extended warranty plan anything can happen to your tv even its brand new it happens to anyone even the new tvs never know what will happen be safe than sorry

I love that it is wireless and no cartridges. I can see when it is low on ink!

It was an easy transaction. I went to the store with a printed sheet of the TV I want it. The salesperson only had to look on line and ordered it for me.

I have always purchased coverage for my electronics (pricey ones) I have had great experiences with Geek Squad protection. MY son has had to replace his Laptop 2 times because of breakage and both times it was covered they were $1200.00 Laptops. Mine was also replaced $800.00 no charge. The cost of the protection for physical damage isn't cover with the manufacturers guarantee, but it is with Geek Squad.

Awesome Five years with no worries! Thank you Best buy!

Always recommend protections plans from Best Buy! They’ve helped me big time after a few years

Anytime I need to use, I’ve had nothing but great service. I would recommend to anyone who has purchased appliances, computers, tv , games, etc to purchase a warranty .

We are very happy with our 5-year protection service. The cost was reasonable and the peace of mind is great. The tv was expensive and we are happy we are covered if anything goes wrong.

Purchased the 5 year warranty for our new Samsung 70” TV. Hopefully we won’t have to use it but if something fails in the next 5 years we are covered! (As long as it is not a cracked or broken screen). Keep any young children away from the TV screen so this doesn’t happen!