Customer Ratings & Reviews

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Purchased for grandsons bedroom and couldnt be happier with it

Haven’t had the opportunity to use it yet but I’m sure they are reliable

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I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

Excellent service. Would recommend anyone to purchase!

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

Great peace of mind. When I always buy a TV I buy this and it has worked in the past.

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

Replacement plan is good to have just in case. I had to use it one time on another purchase and it covers it just like they say. I wouldn’t go without it.

The agents offered a warranty on a refurbished TV!

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Geek squad offered me a wonderful warranty program!!

My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

Fast service and easy appointment set up. Helpful and understanding

Good to have insurance, specifically if you have l kids

very good place when in need for repair or just in case a accident