Customer Ratings & Reviews

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

If anything happens to the tv I purchased I will get a second one free of charge

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Never leave Best Buy without it. Protection value outweighs not having it at all.

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

The customer service was spot on as usual. I specifically wanted Geek Squad cause I believe they are cheaper then their new protection plan. That and they give awesome service.

I wont buy anything from best buy without this amazing service

Very good very nice merry Christmas to all and all a good time

Great price for two years of protection. Seems worth it to me.

The support team is so quick and caring and follow up to make sure everything is good and the problems resolved.

Great you shouls go get one today!!!!!!!!!!!!!!!!!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Did not need to use this but having Geek Squad in my back pocket is a lifesaver

They were very helpful. Figured out the problem quickly and returned for a new tv.

Excellent service provider with Geeks Squad production

The Geek squad provides excellent warranty coverage for electronics.

The agents are there if we need them haven't needed to used them yet

This was a great starting surround sound. I have not had any issues until recently with the sound sounding a bit off but overall a great surround sound.

This is something I always buy with buying a TV just in case something happens to the TV

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.