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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30346 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 30,346 reviews
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we can call them anytime fast responding to service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind for a big purchase. I'm not one to love warranties, but in certain situations it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for added protection from issues. I got this plan for 5 years, what a deal! And since it was for a large tv, Best Buy will come to my home! Can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this with everything from Best Buy. Great support

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The man I talk to is like he don’t want to help me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My air conditioner I was not able to get a refund or repair for it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about a warranty. If you don’t like broken electronics it’s always nice to get a warranty so the repair is a fraction of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is what it is.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is. There if you need it, hope to not use it. I have had this plan on older TVs in the past and had to use it and the process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had good experiences using the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TVs and connected it all together. They were very polite and professional. And they did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best of the best. They come in and get the job done. We truly appreciate the two guys that has came out to our home. Very professional and they know their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5- year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Geek Squad Protection. Great service and I’m thankful we have it. We don’t use it often, but it’s worth having when you need it the most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It covered my old TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It covered my old TV and helped purchase a replacement. Setup was a great bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty always brings me back to bestbuy. It makes my purchases easier because i have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with a protection plan! I highly recommend it for all of your electronics! A++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go figure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to use this service direct hits from a ball not covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very simple: For any electronic today, subscribing to a protection plan is necessary. I have used before and it has resolved my issues with the devices covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta have my movies.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is new technology for me. But I love the picture and sound quality and all the different choices of movies and providers at my fingertips.

    I would recommend this to a friend