Customer Ratings & Reviews

I have not yet had to call upon the Geek Squad; after all, the TV set is just out of the box. It was time-consuming and overly complicated to set-up the TV, but I did not think my Geek Squad protection plan covered set-up; and it doesn't. Without the 5-year Protection Plan I would have passed on this major purchase. Not yet having the need to summon the Geek Squad, I am not in a position to evaluate their service by way of either speed or competence. I hope never to have to summon them.

I purchased the protection plan for my new TV. I used the old protection plan for the old TV. Best Buy gave me credit for the broken TV and I was able to purchased a new one.

A must have. I got my $$ back in a matter of discounts as well as the use of Geek squad on numerous occasions since I purchased it. It more than paid for itself multiple times over

I really recommend the Geek Squad Protection. This 2 year protection allows me to not have any worries & when it's nearing expiration, I like how i get notification emails for renewing the protection again. I recommend this protection on all items.

This was the second TV I have purchased within the past few months. Great value!

Great service didn’t take long at all to get the extended warranty really helpful

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

I got this protection plan for my OLED TV and it seems like it is a good protection plan from the terms & conditions and reviews.

This tv is a great addition to the living room. Pair this bad boy with a soundbar and youve got yourself an at home theater!

After two years from purchase, the screen did not stay in sync with the source signal. Geek Squad, check out, replaced Screen with two home visits. Had to wait for screen to be delivered from supplier.

this is a must have when you buy tv. you just never know what would happen to your electronics. Plus bestbuy is great when you have an incident

Excellent service by the both the installer. Awesome service

I have not needed the service yet. So I have to give them credit for good quality products

I was happy I bought this protection plan on my DVD player. It was having problems reading disks, I took it in and it was replaced right then and there after almost an entire year. It was the first time I had bought protection and Im SO glad I ddi.

Reviews should be posted after you get to know product. 18 months later we are very happy. We moved it from a 10x 17 space to a 14x 17, we still like size. Easy to set-up. Works great withRoku 3.Brightness back light and refresh excellent.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

When I make a larger purchase, I want to be sure that the product is covered but the 2-Year Standard Geek Squad Protection. It is worth it to me in case something goes wrong with a product.

Always used Best Buy for all my electronics. Adding this service has served me well.

The geek squad are fantastic!! My husband and I had the best team come to our home. They were very knowledgeable about their products and which would work great for our tv installation.

Had a 65 in tv and used this program, they made it really simple to get a replacement tv and newer model.