Customer Ratings & Reviews

Have had a good customer service experiemce since purchasing geek squad sevice for my tv.

I have a Geek squad warranty on my computer and they have saved my day a few times already. Got an extended 5 year warranty today for my new 55 inch Samsung 4K TV so no worries for a while. I like that they would fix it at home due to the size!

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

Amazing crew, plenty of knowledge about the products, excellent job

I usually don't opt for extended warranty type services, but this one went will with my TV purchase. So far, have not had to use it but it is comforting to now it is there if I have problems.

I love this tv it’s great size . have big living room this looks really good

I recommend everyone to buy Geek squad protection - it will come in handy of there is any issue with your tv

i thing those kind of warranty extensions are always useful..my tv burned at house at fire i could not get money back but, they refund the money from protection ..not full amount but for one year usage i did get $75 back..fine

I always buy the GSP to protect my purchase. It gives me peace of mind

I always buy the GSP to protect my purchase. It gives me peace of mind

I wont buy anything from best buy with out this great service

I've only had to use the Geek Squad once and was very happy with the results. With today's computers and software it has not always been easy to fix my own computer especially with today's laptops. It was worth the membership to me for the protection value.

I feel secure each time i purchase this. The value in having this service is the best security possible.

I’ve only had to use the service once for a damaged TV. The team was very professional and provided great service. 5 stars.

Luckily U haven't needed to utilize Geek Squad for a $1000.00 T.V. purchase but I have friends that utilized this feature on other products and were thoroughly impressed!

They are super friendly an knowledgeable an let you know how to go about setting up your electronic you get

I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

I liked, very happy, I have no complaints about my purchase, really very happy

I liked, very happy, I have no complaints about my purchase, really very happy

Smartest thing I could have done, because you never know when something might happen to the TV. You only have a 30 day return policy and then after that it's on you and I don't have the money to just run out and have repairs done to the TV.