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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30791 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 392 Showing 7,821-7,840 of 30,787 reviews
  • Rated 5 out of 5 stars

    Good coverage, confused employee explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just purchased; no problems yet. See review.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Year Standard Geek Squad Protection. I have always purchased Geek Squad protection plans for all purchases from Best Buy and have always received excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it yet. But i'm quite sure I'll be happy with it. We'll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind just incase TV get bad it will be fix or replace to new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers Rule!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me several times and I like the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad. Its saved me more than a few times. No hassle either

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is what it is and works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works like it says it does and is vary nice would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Dependable!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed Geek Squad assistance but have heard good things about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my issue right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever ! It came in handy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security checkup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to have them check my security on my laptop! They did a good check and gave me peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance Cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandson tv is well protection with the geek squad service warranty. Great suggestion by geek saleman.. thank so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve usually had good experiences with Best Buy after sales support even compared to some of the manufacturers. And the simplicity of walking into a nearby store vs dealing with a manufacturer makes this very worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel that the quality of the products are not always as good as it should be Having the extra warranty gives a sense of security if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection for 2 years!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if there is a tech problem we are covered

    I would recommend this to a friend