Customer Ratings & Reviews

The Geek Squad Geek Squad Protection Plan is always part of my TV purchase. The plan is affordable, and they are good about making good if you ever actually need to use it. I got this for my new large TV, and I got the 5-year plan..

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

Great Customer service and respectful engagement...

I’m recommending to everyone should purchase extended warranty on electronics

Not had to use it yet for this particular item. Past experience is awesome.

this might be good if something goes wrong...hope we don't need it. This was purchased because I made a mistake elsewhere and didn't purchase a plan. Then when needed didn't have it.

For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

Tv has been working great for the last 6 months, totally worth the purchase!

You guy are the bomb help me with my stupid tv Roma piece off junk I hope my 3rd tv work

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

Geek squad strikes again with great service and amazing talent

Be prepared for unforeseen events. In addition, the service is very efficient.

I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

Well worth the money. I’ve used them for my computer needs as well as I got free installation of the car stereo I bought because I had the membership. Well worth the money.

My new 5 yr geek squad plan for my new Tv is offering such a terrific money savi g warranty on my phone if broke or not working right. Who doesnt need this?

This is a great service for any product you purchase that you pay a lot for believe me when that 65 inch TV arrives you want to make sure it looks good mounted on that wall

If this tv is a lemon then I have a safety net. I hope I don’t have to use it

Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

I think the 5 year plan is good for TVs. This insures that you have a TV for at least that long. Unlike CRTs, flat screens don't seem to last forever. If you're willing to replace on your own or trust the manufacture to last then you can skip the plan.