Customer Ratings & Reviews

I did purchase this protection plan to be on the safe side, but thankfully I have not had to annoy them yet. But if I ever do, I will make an additional review.

Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

Excellent service, product and warranty. Couldn't ask for anything better.

Better to have it and not need it, then need it and not have it.

Great peace of mind having this protection if i need it.

I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

I haven’t had to use it but I’m thankful it’s available

The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

Nice to have the piece of mind if issues ever do occur

Geek Squad set up our tv quickly and professionally.

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

I must have you never know when something is going to break a malfunctionMust have, electronics do break

I aquired at purchase of TV, I had difficulty later related to a neighborhood power issue. The repair tech was very helpful in restoring my device in a prompt fashion. Thanks to the Geek Squad.

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there