Customer Ratings & Reviews

Geek squad service was quick and simple!! I was worried i was going to have to go through all these loop holes just to replace my tv that had lines going across the screen but they ended up giving me options such as a new but same model tv or a gift card for a new one.

Just had ro drop off no setup.the delivery people was very helpful wirh service.

They did a great job mounting our tv , straight and level

Worth every penny. I had an HDMI port go bad in my LG C1 they came to the house replaced the entire board within 30 minutes and did not cost me anything extra. The service guys were excellent and friendly. Highly recommend when making expensive purchases.

I’ve been shopping for my electronics at Best Buy for longer than I can remember. I love the Geek Squad and I love the protection plans. Unfortunately I’ve had to use the plans over the years and I’ve never been disappointed in the repairs or replacements.

I haven't had to use the protection plan, but it's coverage is robust and puts my worries at ease.

Love it all the way i really recomend u guys to all

Have used it in the past and very happy with the service.

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

I got this protection plan just in case anything happens to my $1000+ tv. Best Buy has it all.

Very helpful and as my tv still under 2 year warranty just got new one to replace old one well worth it

What's there to say about Geek Squad?! It's a great service for a great price. I wouldn't be without them.

I always purchase the protection plan. The Geek Squad has come to my rescue a couple of times over the years. Especially having a young one at home with his electronics. No telling when a spill or fall may happen, LOL. A necessary purchase. Thank you Geek Squad

They are very knowledgeable and helpful to you I love it

Always great service, very professional. Always get the help you need.

Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

I don't usually buy protection plans, but I have found the plans at Best Buy are well worth the money, especially on products valued at over a hundred dollars. I have every confidence in Best Buy now that I have had the experience of needing the protection plan. They were fast, efficient and I am so glad we had protection on our products. (Cell phone, tablet, TV and Laptop) Don't leave the store without checking out the protection plan for your purchase. Safety first means coverage to protect your electronics and access to quality repairs.

Always get the geek squad with my electronics. Its paid for itself time and time again

I had Alex Snow , a Geek Squad member , to repair my Toshiba 43" 4K Chromecast tv , under manufacturer warranty. Alex was pleasant and extremely helpful. After ordering the part to repair my tv and scheduling a return visit , we found out 2 weeks later that the part was back ordered by 2 months. Alex was instrumental in getting me a replacement tv without any inconvenience. For this , I purchased the Geek Squad extended service plan and just wanted to say thank you again Snow , great service was appreciated.