Customer Ratings & Reviews

Great tv love the quality and the features that the tv provides

Yes tv for my bedroom and best caption. Able to watch

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

Love the people. Very friendly. Very knowledgeable. Only problem was that when my daughter broke my tv from hitting it they said that warranty doesn’t cover things like that.

Worth every penny to protect your purchase when getting a new OLED TV.

The service and follow up are very good. This is a much better alternative to square trade. The 2 year plan is essentially worth one extra year after the factory warranty expires. But no extensive calls with the manufacturer that will leave you exhausted and angry. The Geek Squad experience I had with my TV was a piece of cake.

Have not used as of yet for the TV product. Nor have I used for any purchases. However if something were defective or to go bad, this is a must have for repair or replacement.

Very smooth delivery. Very friendly installation. 10/10

Fast and easy delivery and great service online. Will buy online again. .

They have never let me down! My TV that was less than a year old broke down and I sent it in to get repaired, when it couldn't be repaired they offered to replace it with a newer model or a gift card for the amount I paid for it. I opted for the gift card and was able to purchase a larger TV and only paid the difference! Always happy with them!

I used geek squad before never had any problems thank you

This is also a 10 star perfect reveiw. Thank you….

I love your protection plans one of the main reasons I continue shopping there.

Good for if I need it, but a bit disappointing from their other coverage plans. Most of their other protection plans include accidental damage so if you bump into it or your pets run wild or something happens to it, they'll replace the item. But unsurprisingly as items get more expensive, they drop that option in their protection plans such as this one. I just hope if anything happens to the actual product itself that is a result of regular use, it's actually covered in this plan.

Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

Absolutely the best aftermarket warranty program you can get. I have had to call on them several times with faulty TVs (especially Samsungs) and they stepped up and replaced the faulty units quickly and without any hassles.

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!

I've purchased this service since buying my 1st computer 15 years ago and renewed constantly because at my age I don't understand nor do I have the knowledge to figure out my 'BooBoo's without the help from Geek Squad...Thank You Geek Squad!