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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 30,816 reviews
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek-squad rocks and best buy treats u with high priority when u have an issue no hassle service and they are so knowledgable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service good; phone contact difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery and Setup by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY happy with the Geek Squad's delivery and complete set up of our new Samsung TV. Glad we got the 2-year Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately we didn’t have the need to use this but it is always good to have the protection because 9 times out of 10 when you don’t have any protection is when the issues happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the max warranty and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have and not need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet but if I do I got another three-four years left in my warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment and easy to use. I have had it in the past and gives a good feeling of being protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed my iPhone faster and better than the Apple Store and it cost me less Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best problem solving squad ( the geek squad)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent costumer service and outstanding troubleshooting skills for all your needs!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the service.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help me on my recover set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t have to use this it’s like buying insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have for expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing its job and I think the service is good and pls keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad protection is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never gone wrong by purchasing the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy for technical difficulties and saves a lot of money when in need of a replacement. Very informal and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and not too expensive for what it is and what it does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad warranty is the bomb. It can cover up to 5 years, then replace it effortlessly if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, no matter what product you purchase. Best buy is the only one who covers burn-in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think, just buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is clear, sound is good on low/or high. Graphics are awesome with PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Protection for Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

    I would recommend this to a friend