Customer Ratings & Reviews

My device has not had any problems, but having the peace of mind that if it broke or malfunctions I could easily get it fixed. Amazing service

I’ve never used it but I love that they have my back!! It’s a must have for all things technological!

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

Got this 55” tv on deal of the day and I gotta say it has a way nicer picture than my previous 65” tv. Sony Oled has never disappointed me. Can’t wait to get my hands on a much bigger one.

Previously I was against extended warranties however I had an issue with another TV I purchased several years ago and of course it happened 2 months after the manufacture warranty was not valid. It wont up costing me over $250 to repair and I had to wait a month. Geek Squad protection is worth it bc you never know when you might need it!!!!!

Excellent. I have purchased it many times. Used it on a smartwatch and tv. Both times super easy. No questions asked store credit. Gotta love Best Buy. Always top notch customer service.

Vivian was a wonderful tech. She had my tv up and running in no time.

This product is some great stuff although I don’t necessarily like to shop at Best Buy there are when you really want to get a good deal and you can’t finance anywhere else for the same price as far as washing machines/drawers go they are terrible

Outstanding service contract. The price was right and the coverage is great. It gives me peace of mind to know that my electronics are covered by a great contract. One might take a chance and go without the contract, but, i'd rather be safe than sorry.

Definitely worth having as my TV had an ink leak geek squad took care of it

Everything i buy gets a Geek Squad protection plan. I bought the plan with my 32 inch tv. For the small amount of money I feel I am covered. I have used their coverage before on TVs....these digital tvs are not built like the televisions of yesteryear. I have used them several times on other items and have never been disappointed.

Great Service customer, focus and friendly and they knew what they were doing

Feels good to be protected by a warranty that will cover majority of the things on the television

Great extended warranty on your brand new flat screen TV so if anything happens to it, Best Buy will fix it or replace it would recommend anyone

Best warranty to get for your TV Computer Phone and every other electronic you have

tv mounted etc............................................................................................

The protection plan seemed like the thing to get especially after the price of the tv. I recommend getting the 2 year protection plan. I've read reviews saying that after about 2 months the tv goes out. hasn't happened to me but still its a precaution.

Value per money,must have warranty for your electronic devices

I wish i would have knew how this works but anyway i am glade i got the service cause i needed it a month after purchasing but could not use it untill a year later the manufacturing warrenty last a year an had to be used 1st