Customer Ratings & Reviews

Here is the deal, if you dont get Geek Squad Protection, you are missing out. Lets start with the fact things are not made like they used to be. Drop something once and its done. Now I can be my clumsy self and not be overly worried I lost my item. Win win

Geek Squad Review: Reliable Service Over the Years I’ve been using Geek Squad for the past two years, and they’ve consistently delivered excellent service. Whether it’s setting up new devices, troubleshooting issues, or performing repairs, their technicians are always professional, knowledgeable, and efficient. What I appreciate most is their responsiveness—appointments are easy to schedule, and they always show up on time. The Total Tech Support membership has been especially valuable, covering a wide range of services and giving me peace of mind for all my tech needs. Over these two years, they’ve helped me with everything from computer repairs to setting up my home entertainment system, and every experience has been hassle-free. Geek Squad is a service I trust and highly recommend to anyone looking for reliable tech support!

Your utility from this service is going to vary greatly depending on the products and services you purchase, The amount of time you are OK with devoting to setting up your own devices, and your level of technical competence and education. For me, this service is not something I would use most of the time - BUT - for certain product categories like OLED displays, the peace of mind is worth the extra cost, knowing I can exchange the display for a replacement if it burns in or has another failure during the warranty period. Overall, it really depends on your personal needs, but this service definitely has its place, and can be a real value depending on your situation.

Great plan and they cover the services that they state provide

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

Geek Squad.delivered my Toshiba TV 55 inch right on the day set. and brought into my house carefully.

I didn’t use them to assemble the tv and haven’t had any issues yet, but if we do it will be covered by the geek squad.

Geek squad protection plan is a great investment for expensive TVs well worth the money

I always get the total protection. I guess it was called geek squad before but now it’s total and it

I think it is worth getting for a peace of mind if anything should go wrong

Product performed and it was everything as described

Geek service has always been great purchase for my products

great piece of mind for when the factory warranty runs out.

great piece of mind for with the factory warranty runs out.

One awesome tv, no issues at all, great picture as well.. having extra piece of mind is always good

I haven't had to use this yet, and hopefully never will, but it seemed to be good value for the money to cover my new 65" Bravia OLED!

Reasonable price for a long warranty. It's only $10 more to go from the 2-year warranty to a 5-year warranty.

Its nice to know if some thing go's wrong I'm covered, I don't have to worry.

I always get a warranty from bestbuy on big ticket items, and i defenitly feel better about my purchase.

Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.