Customer Ratings & Reviews

Have only had my TV for about a month, but haven't had any problems. Always nice to have protection if needed, especially at a good price. Anytime I've dealt with Geek Squad they've always been prompt andvery helpful. Completely satisfied and will update if any problems occur.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

Eeeh geek squad helped me when previous tv go kaputt. Idk man insurance is good. I need to put 50 characters here

I buy all my electronics from best buy. They have great customer service and the best products

Very nice!! I feel like a king in a castle, a king in a castle!

Nopefully never needed. idk why companies want reviews ONLY weeks after a purchase, at least send another review link 1-2 year after.

We bought this to cover a big screen television. We don't as a rule purchase warranties but this will cover any repairs. The best part is they will come to you to do the repairs.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Would 100% recomm Buying protection for any item if they dont have it no longer they will refund you

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

Just went with the two year plan mainly because sets usually fail in the first year or so, so gambling that it will last trouble free after all it's a Sony! Haven't used the protection plan and hope i don't have to, so no comment on how good it is yet.

Very useful fixing problems, i could return my tv without struggle

I always purchase the add on warranty on expensive purchases just as a safety measure. Although I have never had to use one yet, the way I see it is better safe then sorry

A very nice service coverage for a great price. The extended warranty is a nice protection to add.

When I buy a TV at Best Buy, I get this because if it breaks in 5 years it gets fixed or replaced which a TV repair shop will charge a lot more than what I paid- $59.

Usually don't purchase warranties, but wanted to get one for my OLED, to hedge against burn-in risk. Grateful that this warranty covers burn-in, as most don't. Worth the premium in price, in my opinion.

I haven't taken advantage of the service yet but it is good to have the peace of mind.

It's just i smart buy! If something goes wrong they have to fix it! Don't want your tv to crap out the day after you buy it and your stuck with a broken tv!

My tv had lcd lines running across the screen and they refunded me for credit for the value of the tv

Great price for amount of time of service I'm getting it for.