Customer Ratings & Reviews

The protection plan was great glad I purchsed another one for my replacement TV!

Oddly I'm being asked to review geek squad service when I have not yet had a need to use them.

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

I’ve had Geek Squad protection on many, many products. In those are events that I have had to use it, the service has been stellar and able to resolve the issue in short order or I was provided with a replacement.

My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

Great insurance! If something goes wrong you can get it fixed!

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Don’t do business without the Geek Squad. We purchase all of our Computers from BB just to have this team behind us.

Good stuff and tv is good too. I like it a lot. Yea

Glad I have this service for my LG TV. Hopefully, I won't have to use the service but the peace of mind is worth it it for sure.

I'm estatic that ill be protected with renewal option for my investment since I purchased Element and that was a nightmare ., Manufacturer warranty -Element gets you $99 shipping bill and refurbished product that may or may not work.

Great peace of mind for new OLED TV. Don't have to worry about burn-in for 5 years.

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

This comes in handy just in case because you never know when you may need it.

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

The best protection available for a television, well worth the price to know you have this protection if it should be needed.

I think that this was a good purchase and will pay for itself over the life of the agreement. I would suggest that others consider this purchase for big tag items.

GeekSquad is the best. Very useful and adds piece of mind when purchasing large equipment.

Great TV. That kind of stinks. Apps load fast. Good picture in bright or dim rooms. My only real minus would be that it's Ethernet is only 10/100.