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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30475 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 30,475 reviews
  • Rated 5 out of 5 stars

    A great plan for peace of mind and saving money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service support I would recommend it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, protection is always a good idea. And most TV’s and appliances should work for minimum five years and this helps ensure it does so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like it was a smart move to purchase an additional warranty at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG tv is excellent love the beautiful picture . And the Geek Squad they are amazing always answering my questions and always willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek aquad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable. Gives you a peace of mind for the coming years knowing your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!Ive been buying this service well over a decade and its never failed me,always right on time.Recommendee:Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can’t afford buying another device if it broke, you could get this. Don’t blame a toddler for something you could have prevented!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to anyone taking a chance on a television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic and a must-read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1000 % necessary on any and all devices through Best Buy always and I mean always under no circumstances could you ever go without purchasing one of these perfect warranties with zero deductible and from how it was explained to me hopefully Best Buy ensures everything from car home medical and life insurance soon your other Best Buy is to buy a bunch of Best Buy stock immediately no matter what the market looks like right now such as I've done last year it's just as good as Tesla and we'll get even better in the years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goodness you definitely don’t want to purchase any electronics with this protection It is so worth every cent You never know if a product will fail so protection is of the utmost importance Easy replacement process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for low price. Real piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was on a ROKU tv, which i opted out of protection About 6 weeks later my BRAND NEW tv screen went all scrambled. i panicked being out of the 30 day return window. However when i called the store the gentleman gave me no hassle and allowed me to return TV. While there he talked me and my boyfriend in to buying a better bigger tv. he informed us of all the benifits that come along with the protection plan so we purchased that as well. so far have not had to use on the new TV but nice having peice of mind if anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not have the need to use it yet. I will update if I need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install with surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service to install my TV brackets to hang my TV and set up my surround sound. Awesome job guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was hooked up flawlessly! The delivery was smooth and convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with Tv called spoke with a service tech he verifed glitch and replaced it without any hassle the warranty is well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's important to get the protection plan. The first time I used it was for my dyson cordless vacuum. I got a completely new one because it could not be fixed in the store. But of course for the new one you would have to purchase a new protection plan. I've also purchased it for a TV but since it was my son who threw something at the TV (accidentally) and the screen looked chatterd it definitely was not covered. All I could get back was the protection plan money because it was still under the year I purchased it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, as of this time we have not needed support by Gee Squad but expect they will provide support if we need it. TV was straight forward to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NICE SONY BRAVIA SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research on televisions we purchased a LG 55 inch. Brought it back the next day, no hassle return too, because it was just too big for our small living room and the sound was not great either. We exchanged it for a 48 inch Sony Bravia TV. That was the best move we could have made. The picture is crisp, the sound is incredible from the built in speakers, much better than the LG, and it is a SMART TV also. Price was right too. I have to say also that the salesman who helped us was tremendous. Very knowledgeable and courteous. It's nice when you can get answers to questions you don't know to ask. We have never been fans of Best Buy, but I believe this whole experience turned us around. They really know their stuff. Thank You.....

    I would recommend this to a friend