Customer Ratings & Reviews

Coooolllllllllllllllllllllllllllllllllllllllllllll!

I used for my Sony Bravia, when I reached to Greek Squad team then helped me with correct directions and get it replaced as tv got water drops and lines on screen..

I never used the tv. As the TV was returned, defective. But, the customer service, was very good.

Fast and easy and on time gʻgggggggggggggggggggggggg

They came and inspected my broken Hisense TV and was able to replace it. For 100, it is pretty worth for 5 years coverage. I wish the warranty would extend and cover the replacement TV but I have to buy a new 5 year plan. Would be 5/5 if the new TV continued the the previous warranty plan.

I have never had to use this purchase plan but it is a just when buying items in case a need arises. What an exceptional way to protect a purchase and feel at ease.

I haven't had to use the geek squad yet and hopefully won't have to

The entire team from the salesman that helped us pick out our television to the other young ladies with lots of great information of the products sold in the store and our cashiers. Each person was polite and helpful! Due to great service we have returned and purchased a laptop from Best Buy1

My computer got hacked I took to the geek squad they solve the problem now I have a peace of mind knowing they have my back

Excellent service on time no hassle, Called store they sent repair man out he kept appointments as scheduled... New TV was delivered no questions asked.

Best Costumer Service for Repairs or you get a brand new replacement guaranteed.

They really set up my entertainment equipment very professionally and quickly too.

Always a must hands down. Never bought a single tv witjout this and its saved me nore times than i can count

Everyone I have ever talked to in the store was very knowledgeable and polite. They have installed a car stereo for me before and I currently have there insurance for a tv just in case something happens.

Worth every penny to extend my warranty 2 more years and to get Geek Squad home service to fix and repair my new TV. I have had back surgery recently and am older. I needed a Geek Squad warranty to have the luxury of home service vs me having to load up my TV and taking it to a repair shop.

They are working properly and good service garantee

5 year protection plan was affordable and gives you a extra layer of assistance if something goes wrong with your purchase.

It’s nice to have a piece of mind that I have warranty over the TV and I did at first didn’t want to get it and then I decided against that and got it anyways and they just easily approved it so I like that that I don’t have to do a bunch of paperwork to do it

5 week days to wait first tim then needed parts tell that after 3 days then another 5 days for a tv when the troubles is over for this tv i wont buy nothing from best buy maybe 30 miles away is too much for a store and geek squad leaves a lot to be desired i bougt the same tv thru amazon i should of kept it

Got the TV, brought it home, hooked it up and love it. Works great.