Customer Ratings & Reviews

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.

Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

This was a gift to my husband and he loves it so much. There is so many great thing not only for him but me as well

Good service, never had problems in past replacing/fixing things.

Would not purchase a new higher cost electronic without the extended warranty! Our last Samsung TV went out 30 days before our previous extended warranty ran out. Old set was replaced with a new one at no charge.

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Floor staff uplsold me to the 5 year protection plan. Hopefully i dont regret it

I javent had to use this warranty as of yet,but i have never had any problems in past.

BB is asking me to review something I've not needed to use yet. Yes, I purchased this for my TV but I can't give an informed review since I have no experience other than buying the plan which was painless and reasonable

I have had to use this and I hope I won't need to, but it was a great price.

I am so happy with this TV I love I don’t have to have cable at all and it has so many channels. This is one of the best TV I have ever go.

This service is amazing for the cost. You can even bring in device’s that you didn’t purchase from Best Buy to get fixed. They will even install your car stereo system and if anything happens they will reinstall your original system which is included with the service. Can’t go wrong with Geek Squad protection!!!

I love this computer, I enjoy it and it works well n perfectly fine

I hope I never have to use this but I’m glad I got it.

It's insurance. Something you gamble on, not knowing and hoping you will ever need it. But if you do, my TV is covered completely for five years!

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

The all around service i received was great! Best buy is not just a leader in electronics, but they lead in customer service as well.

I have always purchased Geek Squad protection on devices through all the years. The few times that I have had to use it was perfect.