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Customer reviews

Rating 4.7 out of 5 stars with 30761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 30,761 reviews
  • Rated 5 out of 5 stars

    PEACE of MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It such a peace of mind to have Geek Squad support. I've used them twice and they were a live saver. I use the Miami Beach location and they are very professional - prompt service. VERY Satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my broken tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad for my expensive electronics just for peace of mind. The tv broke and they came out to see what they could do. Tv wasn’t able to be fixed so what I paid for it could be applied for the next tv. And of course got geek squad to cover my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would have been great, had I everbneeded to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly never needed to use the service, so hats off to best buy for having quality items that outlast their warranty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A guarantee that it’s going to be perfect is well worth it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Great customer service. Terrific personnel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY WORKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv hidden feajtures that are free, great high resolution and the size is just perfect for a room Would highly advise you to get it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranties in the market, response is awesome and cover all types of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for any device inconvenience that may and can occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy from Best Buy even if I have to pay a little more because of their protection plan. I feel more at ease with the geeks than alot of the other retailers, plus the product normally outlast the warranty, but I get it just in case for big ticket items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use Geek Squad yet which could be a good thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this and I hope I won't need to, but it was a great price.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Support coming your way

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geeksquad gave me the mental comfort that my TV is safe with them for the next 5 years. No worries on my end, and wide support across america! I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always awsome to have ..very professional and knowledgeable in all areas and they can help answer and fix all you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service has been exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How do use it once for a completely different product and they took care of everything without hassle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in-store service. Product was unopened and no box damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never win but i gave it a shot because you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful G Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranties, they are great, never had a bad experience when i had to use my warranty. Worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

    I would recommend this to a friend