Customer Ratings & Reviews

When it comes to electronic purchases, I always get the Geek Squad Service Warranty. It has helped on a few purchases bought at Best Buy in the past years.

If you do not buy this and your item has a hissy fit - getting service on it is EXPENSIVE... so good luck if you do not buy this coverage. I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy! Always recommend!

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

Had some a problem arise with a product. Geek squad took care of it immediately over the phone. Unfortunately had to replace it but they did it fast and without any problems at all!! They exceeded my expectations!

I strongly recommend purchasing the Geek Squad Protection for any major purchase you make at Best Buy! We had purchased our TV three years ago when one part of the screen went dark. We called and they sent someone to our house (we are 90 miles from the nearest store), who said it couldn't be fixed. Once their insurance reviewed it, we were given store credit towards a new TV. Pay for the Geek Squad Protection...you may never need it, but if you do, it will be money well spent!

Need this protection on all your devices. Great Geek squad protection to have.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better

I like the knowledge of having a five year warranty if it is needed. Great price

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

Never get anything without the coverage!! You usually have a couple of weeks to buy coverage if you can’t right away!!!

The agents brought it in but I didn’t have them mount it

Never had to use it. Other than having my TV installed

Some times it is better to to on the safe side. I have had several people I know have trouble with the T V they purchase and since this was an open box item ( evidently purchased and used to watch the super bowl and then returned based on the active account I discovered on the T V ) I wanted to play it safe and went with the warranty . SO thst if some difficulty does happen I should be in good hands for repair or replacement.

Imagine red lines down the tv and you just realized it is a new 80" Enough said Best Buy will make sure that new investment works well beyond you paying it off. I always use my Best Buy credit card. If you look at my photo, you can imagine something going wrong past the manufactures alloted time. With my 5 year I know that for 5 years our family will have a working 65" that if something happens Best Buy will pick it up and bring us back a working unit for 60 months.

[Employee of bestbuy] Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

Geek squad is the best! They are easy to work with and always fix us up!

Geek squad is the best! They are easy to work with and always fix us up!

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

Excellent home delivery and professional service thank you geek squad awesome service