Customer Ratings & Reviews

The geek squad that came out to set up my tv, was outstanding. They were both outstanding. I was very satisfied with them. They were very helpful every step of the way!

Great product they always are willing to help when u reach out

Love the comfort of my subscription. I did not need support to mount or get the new Samsung 32 inch TV up and running. I may have to call them as the HDMI cable and this cable to the DVD player is an accessible so I’m going to have to put a new end on it.

5 years of protection is a must! Especially if you're buying expensive OLED TVs

the geek squad was very helpful I brought in a few computers that were outdated and irreparable and they were able to retrieve my info and pictures onto a harddrive. they were friendly quick and efficient

I love the tv. The picture it’s crisp and it was easy to setup.

Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

Tv wasn’t working and couple days later boom they came and fixed it

Support provided by Geek Squad was extremely smooth and I barely had to do anything.

NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

NICE ADDED INSURANCE FOR PIECE OF MIND AND PREVENTIVE MAINTENANCE.

terrific to add security if something breaks down and hoping it never needs to be used

Awesome extended TWO Year warranty. Love the Geek Squad warranties. Because typically if something goes wrong during the warranty BestBuy will just swap it for a new unit versus wasting time waiting for a repair! Well worth the warranty for peace of mind!

The support team helped me find the best tv, and made sure it was write for me!

5 Yr Warranty Protection Is Amazing. Just never know what can ever happen to your appliances when you buy them especially at an Pricey Price. Anything is possible to happen so I went with the 5 yr warranty protection which it’s covered through “Geek Squad Protection”

I had a small issue with a tv I had purchased, I was in my last year of the geek squad warranty and I was able to get a whole new tv! Service was great and I recommend the extra protection.

as you know technology has the 50/50 chance of going bad. i've never had an issue of my stuff going bad as of yet (knock on wood) but I like the ease of mind knowing my product is secured for years to come. price is always a great deal with bestbuy, mid as well purchase it if you want to avoid the hassle of when unfortunately it does happen and you feel your money is now going down the drain.

god tv for great price eazy set up able to go from dish to apps

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.