Customer Ratings & Reviews

You should always consider purchasing Geek Squad protection on major tech purchases. They have saved me on several occasions, with a television and a computer that stopped working. I can't imagine what it would have cost me to get my tech fixed without the support of the Geek Squad protection plans. A must.

The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.

As this was a gift to my mother I purchased the warranty so I could have someone go to her if the item needed repair. This makes everyone’s life easier

I like the Geek Squad . Great product that met my needs.

No problem with service. Haul away old tv. Drivers were f3.

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

Can’t go wrong with Geek Squad protection, ease of mind having coverage if something happens.

There is a large central white halo in the middle of the TV screen. I only found out about this AFTER mounting it unfortunately (having adhered to all instructions and precautions very carefully). I am a healthcare worker and have to travel for work a lot so by the time I got back home, unpackaged it and set up the wall mount, it was on day 16th from delivery date (past the 15 day return policy. Very unfair). Extremely disappointed at Sony products. Do NOT buy.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

Love it all the way i really recomend u guys to all

Love his TV works great and great price and service plan

Honestly wasn't aware that the service came with the purchase. Have had some questions about situations with the TV. Have not followed up like I should. When I was asked to review Geek Squad so I called them. They were very helpful and offered to send someone to check out the problem. The Phone Geek and I decided we would make sure the problem wasn't with the cable network or box. We are working with Spectrum on the problem.

BEST DARN WARRANTY YOU CAN GET Never had any problems

had geek squad protection on this tv screen went out so they covered all but a few dollars of the cost of a new model to replace old one....

Great protection for my tv for a reasonable price. Best thing is you can bring it in and they will fix it in store or give u a new tv or store credit if they’re not carrying the same model anymore

This tv has an excellent picture. I have no problems to report

Free in home Geek Squad visits have been very helpful! They migrated data between my two I Macs and are helping me fine tune my Wi-Fi system in the house. The agents even make product recommendations and schedule a future appointment to deliver and install new items.

Best Buy's Extended 5-year Plan for $179.99, is a bargain, compared to SONY manufacturers Extended 4-year Warranty (max.) -$178.99. And, after reading the fine print in comparison to the 'GEEK SQUAD", without a doubt, maximized service monetarily- BEST BUY was the way go (SONY offered same TV sale at the time).

So good this product recomendaly great and pratice