Customer Ratings & Reviews

The Geek Squad protection plan is the best money can buy. It will certainly pay for itself if you need it. Nothing will last forever, but the protection will be there for you. Don't hesitate to get the protection.

Don't give costly repairs a chance and buy this warranty to protect your product

The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Will always protect my TVs. We bought a TV 4 years ago and put a 5 year protection plan on it. Of course something went wrong as 4 1/2 years. Geek squad took care of us and we are able to get a larger, higher quality TV because we had the protection plan on it! AWESOME SERVICE.

i recently had to replace a tv after 2 years of use. The geek squad looked at it and it was not repairable. They gave me the money I spent on the TV as a store credit and I purchased another TV.

As long as your within your time given for your service the geek squad is very helpful and good to have but once it expires you're on your own.

Any problems with my TV'S and I just bring it in and pick out a new one... no questions asked....

It's an OK TV. Nothing special about it. Had a 2017 samsung 4k UHD before. Really it doesn't make much difference for regular viewing. OS did not feel friendly either. If you have an 4K UHD tv stick with it or go for maybe OLED TV.

So far I have not needed their help but nice to have them as a backup plan. First TV we purchased had a problem and we thought we didnt know what we were doing but Best Buy was great to help us return it and get a replacement. Replacement TV is great and was easy to set up

I've purchased this for previous items and it is a must for the cost.

They seem to do a good job of taking care of you and honoring their word

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

I had already purchased this plan in the past and it was the best

I installed the tv my self the geek squad just delivered it

Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

The team at Best Buy in Virginia Beach are simply the best ... courteous, professional, knowledgeable and caring. Who could ask for more?

I purchased the protection plan for a very expensive tv that I purchased. It suffered a power surge failure only a few weeks after I got it home, and I was so happy that I had protection! They came out and delivered a new tv with no hassle. Great service!

Tv has nice colored and everything is easy to understand