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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 30,554 reviews
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great! Helped me load it in vehicle upon pickup, and gave me a few insights about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek.squad is amazing it saves you money i highly recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reminded us to utilize their service. Gave us notifications to maximize their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very cheap for the coverage. It was around $20 for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years is unbelievable. That means I will still have a warranty when I get out of prison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed it yet but i hear good things.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeks are outdated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the age of the net, these type of services are sort of outdated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steady wins the race

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Repairs Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrival time was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the geek squad personnel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont know yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping my house safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for my security system.Its help my family by seeing who is at the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, number one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to geek squad on my 65 inch color TV in my computers. They were good anytime I bought a back I had a problem somebody came out no problem. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Solomon. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Best for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.

    I would recommend this to a friend