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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 30,567 reviews
  • Rated 5 out of 5 stars

    Worth having

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having as my TV had an ink leak geek squad took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I would recommend the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection offered thru geek squad is by far the best electronics protection out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service customer, focus and friendly and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised that picture is really great. I bought online after looking at reviews. Easy to setup. BEST BUY delivered. Best of all. FREE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks are Great. Cleaned up the little mess. Made sure I knew how to......... Completely dazzled by their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peopl who like there job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tv power supply stopped working. Geek spuad was fast and Professional. The people who came to work on my tv had a good attitude and liked there job 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance and stress free worries of you purchased product. Protection of your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extra protectection just in case.Just recvd so havent had to use but i had on other purchase and was good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PEACE OF MIND FOR OUR NEW SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Geek Squad protection plan to hedge my investment into our new Sony flat screen TV. Hopefully, I may never have to use it but if I do, I am confident that Best Buy will fix the problem quickly and without any hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing my tv is protected from any accidental damage or breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitly worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely worth the price and convenience. They arrived punctually and called when they were on the way. They installed the TV and mount quickly and neatly. Very polite and explained everything before leaving.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Nothing beats the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps out when I need them. They've come in very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller warranty is a no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty much mandatory to get a warranty on a controller, better to have the warranty and not need it than to need one and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this for the laptop we purchased. Good investment as the laptop itself was on the cheaper end and I was worried about reliability. Replaced the screen and speakers 20 months into the plan. Actually got an updated motherboard out of the repair as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure if I was going to purchase the protection or not. I started to think about the replacement cost if something were to break. I purchased it and I’m happy that I did.

    I would recommend this to a friend