Customer Ratings & Reviews

The agents did an outstanding job replacing the television under warranty with our replacement. They delivered it, set it up and explained its features and operation. Glad we had the warranty.

I always try to buy all my electronics with the Geek Squad Protection. The last time it was kind of a hassle while bringing my grand Baby’s broken iPad by they finally worked things out. The only issue I had encountered

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

Any time that I go to buy on Best Buy is one of the main reasons that make go there and buy the products, because if any time I had any problem with any of the items that I bought there, the service was just incredible!. Even in some case the change my camera for a new one!.

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Always there when needed! Definitely helped fix a couple of my issues.

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal

If you are buying any type of electronic you should also be protecting your investment with a protection plan! Electronics are electronics and stuff can go wrong and if you have protection, you have NO worries in the world on your investment!

Geek squad has always been there for me with whatever technical problems I have whether with a tv, computer, or camera.

Pleased with warranty and skill of workers knowing what to do in a timely manner

This is so worth it on all levels. I have used the service 4 times already and it has paid for itself.

The geek squad protection plan provides great peace of mind. New Tvs are more advanced and fixing them can be expensive. It is likely you could buy a new TV for the price to have it fixed. Geek squad protection plan covers everything but theft and physical damage.

Really good product, bought for my brothers room and he loves it!

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Other companies may have white glove service but I had Royal service. Extra protection price reasonable for 2yr.

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Peace of mine to have this coverage for a few more years.

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have