Customer Ratings & Reviews

TV is great, quality of images, feels like a more expensive tv

I bought the 5 year warranty on my TV. I’ve used the Greek squad in the pass and was pleased with their work but have had no problems with my TV

I purchased this only because my GeeK Squad tech support would not cover the TV and I have the regular tech support for electronics and I have yet to have a problem as I have had to take my computer in 3 times and has been fixed. I figured this protection plan will be a good idea should something happen in the next 5 years.

The agents were very knowledgeable about the the t.v. and the accessories we needed.

Haven't had to use it yet but the claimed support problems are great and like the convenience of dealing with them through bestbuy. I'll update the review of I ever end up using this warranty for tv repair over time. Reasonable price for 3 yrs of coverage.

Great value for a $200 TV. A lot of these budget TVs are pretty nice, but dont tend to last more than a few years

The tech was very helpful and knowledgeable. I have used this service many times always friendly

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

Tv picture went out almost completely.. called up and let them know. Had a new tv delivered the next day and they removed the old tv... great service

Great to have the extra protection. Had to use it for my last TV-not a Sony. Got full refund and bought the Sony TV

Worth having the geek squad membership, membership provides peace of mind and convenience.

Loved this tv super clear. Geek squad are always very helpful

The coverage provided by this service gives a peace of mind that is unparalleled, and for a length of time that I’ve never seen with any other store warranty and certainly not at this extremely affordable price point.

This tv is massive and the picture quality is Devine. This tv is perfect! It barely fit in my car! But it’s perfect!

Always great to have protection on your devices. I always get coverage on my electronics

Highly recommend getting a warranty something happens to your product it’s protected!

Haven’t had to use it yet but have had geek Squad service several times in the past year and frankly, where I am, they’ve been so good that I always try to purchase through Best Buy.

The geek squad warranty is is great. But I am ok with never using it.

Haven’t needed it yet, but you live and learn! Our last tv stopped working at less than 4 years! Now it’s 5 years of worry-free!

It would be stupid not to purchase the geek squad plan when buying a samsung tv for the price, because after you own the tv for maybe a month, you will get an insurance packet from samsung, after registering your tv online. It is extremely expensive, while geek-squad if you purchase minimum of 2 years you can renew it when the 2 years is up.