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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 30,570 reviews
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who installed T.V did awesome and would recommend highly, I will say the program used to give equal trade value need to be more accurate on EQUAL service not DOWN GRADE to save money on a product you used INSURANCE CLAIMS on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung tv 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s too good Picture quality good or functional very fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for expensive purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new $2k Samsung TV after my old TV died after three years. I've only heard good things about this service so i feel it is well worth having that comfort of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plan is great. Any questions about a device purchased at Best Buy they are always ready to answer. If a device needs to be replaced, with this protection is no problem. A piece of mind to have this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get the geek squad prtection, you may never use it but when you need it it is there, the prior tv i bought it was a good thing i had this, the manufacture protection ran out geek squad replaced my tv with no questons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't buy the 2 year protection at first but got it within the month, glad I did since I was worried my dog would knock it over with it being on the floor lol on the wall now but either way good to have protection in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having your items protected is very important to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read great things about Geek Squad protection for OLED TVs. I got a G3 77 inch recently and this is super critical as backup just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes senses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap peace of mind when buying electronics. Things happen and nothing is getting any cheaper to replace, so it makes sence to me to get the warranty on some items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good plans and excellent service. I prefer to buy with a guarantee of this I ask ... always excellent. Always protect more than what one needs ... best purchase option. I have bought this service for a long time and it has worked very well for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad staff: pleasant and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased along with my daughter's new desktop. Though I haven't used them particularly for this product, I've used them in past times. Geek Squad associates are always pleasant and efficient. They always come through when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your own security guard, protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you not love the Geek Squad. When you need them they are always there. It is like your own security guard around your computer, appliance, phone, etc. Get protected with the Geek Squad, they keep your information and devices safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nive knowing they are there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response to service calls . The Geek squad tech was fast and very concerned for my technical issues with my TV . Also very knowledgeable .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem with their protection plans. Amazing customer service, I'd recommend for tvs in particular since sometimes they come wonky from factory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have this service. They have installed a TV, completed installation of a printer and wi fi in my home and installed a dishwasher. I have purchases planned for Christmas and Geek Sqaud is my definite go to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great add on. If you don’t have it I would suggest it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 43" TV for my son. I don't want to get a headache when he tells me it doesn't work. I purchased this 5 year Protection so I didn't need to worry. I would recommend the Geek Squad Protection to all for any product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 5 year for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

    I would recommend this to a friend