Customer Ratings & Reviews

I always purchase a geek squad protection plan but I hate the exaggerated price, specially on protection plans for video game consoles, laptops, TVs and other expensive products, please lower the price and a lot!

The agents were very helpful and attentive. They helped me understand.

I believe in warranties. If your TV breaks, bestbuy geek squad will give you back what you payed for or you get to put it towards a new TV.

Excellent service from the cashier on that day there

You protect your junk why not your TV? I was told by a repair man with15yrs in the trade Samsung puts weak transistors in their boards so I was glad to have purchased the extended warranty, you should too unless you've got enough disposable income or an advancing technology addiction to buy a new one every 2 years.

It was good quality and service is good , order delivered on time

So far do not need there assistance love my TV Love

I really like to be protected. This provide what I want

They did a great job. Serviced my old tv and deemed it couldn’t be fixed and I got credit towards my new tv. Made the whole process super easy

Can't go wrong. The protection program is a must for anybody spending more than $200. I use geek squad protection once in the 10 years I have shopped at Best Buy and it has paid for itself even for that length of time. The two-year geek squad protection plan, in my opinion is a smart move, even "a must". TY. GmanC

Always always always buy the Geek Squad protection plan when buying anything that has to do with electronics, kitchen or car stereo from Best Buy. These plans help insure that you can always get help when something happens or goes wrong.

It gives me a peace of mind to know I have protection for my electronics. They are pretty easy to work with too

The LEDs went out in my last TV after about 4 years and it would have cost over $300 to fix. Since that TV only cost $400, I wasn't about to waste the money. Paying the extra $189 (for my $799.99 TV) was definitely worth the cost for this Geek Squad coverage!. I doub't I'll ever buy another without it!

I purchased something and needed to return it, turned out I exchanged it for something else and the Geek Squad helped me figure out how to use it. They are always so helpful and knowledgeable!

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

Well worth the initial cost. It has saved me on 2 large screen TVs. Keep in mind that it expires when you use it on a defective item whether it's used after 1 month or 5 years.

The Geek squad was great. Came in and set up my tv on my entertainment center. Very professional and great service. Made sure that I was pleased.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

It's a very good deal. When you break it down by the months and years, you can't beat that