Customer Ratings & Reviews

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

Geek squad has always been great to help and Diagnose and repair what I needed.

Excellent brightness excellent sound… I love it and I recommend u

I haven’t had to use it yet, but it seems clear and straightforward.

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

I will be taking my TV in for service today to figure out what the solid light issue is.

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

Hope I never need the the 5 yr warranty, but glad I purchsed it.

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

This product is protected my tv for years I am very satisfied with it

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

I love Geek Squad Service! So convenient and so hassle free. Just a phone call and my TV was repaired when needed or replaced when repairs didn't make sense. What not to love? Thank you, guys, for making our life easier.

I used my geek squad protection several times and have always been satisfied. If they can’t fix it they will replace it. When they send it out they keep you posted on the the repairs and the time frames. That is a plus for me!

I would not buy another electronic product with out a geek squad warranty Exceptional service

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

The agents were absolutely great installing the Tv and wall mount. They were of the the utmost professional. They knew exactly what to do and I didn’t have a worry in the world. I’d highly recommend them again for future installs.

The five year warranty is great They do what they say

Always happy with geek squad great customer service