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Customer reviews

Rating 4.7 out of 5 stars with 30571 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 293 Showing 5,841-5,860 of 30,570 reviews
  • Rated 5 out of 5 stars

    Geek Squad responded quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recome thus card 100 % is super practical and easy to use while you maintain your financial info secure great for gift to a loved one. .....,,5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but looking forward to the geek helping me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents loaded in to my car with such professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung rockssss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great store always smiling bestbuy forever great stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great investment! Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For big ticket items, this seems like a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our experience at Best Buy was great per usual. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versace geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Geek squad I use in the past. Very good. The guys and girl know what they doing very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and excellent customer service as always you can trust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Explained to us the features of the item we got. Good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good assurance, surprise lack of coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

    I would recommend this to a friend