Customer Ratings & Reviews

So happy to have y’all at our disposal thank you so much

I am glad to be reassured if anything happens to my device

Its nice to have local support for some products you can buy a Bestbuy. That is one up for Bestbuy vs. their competition.

Very good to know that my purchase is backed by the Geek Squad

He arrived on time. Found a solution quickly saying there was no way the tv could be fixed. Quickly sent us the invoice number so we could go and get another TV. We had a five year warranty on our TV so it was well worth the cost.

have not used this yet as the tv is new! Not familiar with their service team.

They really help to save my laptop the glass was broke . They repaired in a timely manner

Extended warranties and service contracts are always key when purchasing electronics and appliances. Sure it's a pain to pay the extra money at first, but once your items breaks down, you realize just how much you saved by sacrificing that extra cash upfront and not being overwhelmed by some ridiculous high repair fee.

I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

When it comes to extended warranties, I appreciate that Best Buy gives you 2 options to choose from. They always back up their warranties too!! Never had an issue returning any items that became problematic... Dave R.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.

They were very helpful installing my TV! Very quick service and mindful of my home.

So we haven't had to use this yet thankfully but the peace of mind makes us very happy.

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

Easy to buy but so far we have not had to use it. The only concern so far was handled by the manufacturer.

The geek squad is always great. Anytime I have needed anything it has been easy to get handled.

After finding a great deal on a new 3D TV, I wanted to make sure it would be in working condition for w long time. The terms of this protection were pretty favorable but with a steep pricey tag. Nevertheless we went ahead and purchased it. Looking forward to using our TV with no worries for the next 5 yrs!

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.