Customer Ratings & Reviews

The agents helped me exchange my broken Wireless earphones for new ones. Everything was taken care of right on the spot! Got my earphones in the mail 4 days after exchanging them! Great service like always. Thank you Geek Squad!

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Better coverage than other place’s protection plan

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

They are always there to help. Answer all my questions so I understand what I am doing. So I dont break things!

so far there good they there when u need help will walk you though trying fix it

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

I know the price is high for the protection on the purchase... But if something happens to the TV, Best Buy takes care of it... You don’t have to go through the manufacture... Highly recommend for a amount purchase.

Great deal for a great price. Easy access to assistance and great response

Great response time and support, a no brainer for any tech purchases

Warrarnty is $ well spent. Ive gotten multiple warranties from best buy and had to use a few times. Definitely worth it

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

Love, love my geek squad protection. Great help when I need it. Recommend it to anyone.

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

Not sure what to say about protecting except I am happy best buy offers it

Purchase the 5-year warranty because it was priced well. Geek squad is awesome but I hope I don't have to use them lol.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

I rely on my protection plan like gold. The Geek Squad is always there when I need them.

I purchased this TV and when I got it home and set it up there was an issue with the picture. Called and representative told me to bring it back and the would exchange it. The next day I got a new TV and they even checked to make sure everything was okay with it before I left the store.