Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 30,579 reviews
  • Rated 5 out of 5 stars

    Geek squad tv warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for 5 year geek squad warranty on my 50 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must to have a good warranty/service program on your electronics. I highly recommend any of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome a must have for kids! Since there so careless about there belongings at a yound age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony bravia 85inch tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that the price for the cost of the insurance for the tv is worth it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy that extended Warranty now! No regrets!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't taken advantage of the service yet but it is good to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER SAFE THAN SORRY.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to CYA get a extended warranty. Need 7 more letters!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 50 inch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for 64" Samsung Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why WOULDN'T you buy this when you've already spent money for an expensive television? Even though it's mounted on the wall, one never knows what might happen. For us, it's worth every penny to have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet but looking forward to using it when I have to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept up their side of the bargain +.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect the tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this additional purchase added on to my TV, I can get protection kind of like an insurance just in case the TV has a short and its wiring or inexplicably doesn't work anymore before my two years time is up with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!

  • Rated 5 out of 5 stars

    nice people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good costumer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and friendly when my tv began to face issues and explained the process clear and friendly

    I would recommend this to a friend