Customer Ratings & Reviews

Awsome a must have for kids! Since there so careless about there belongings at a yound age

Helpe set up smart tv to my new receiver ove the phone.

Great price for 5 year geek squad warranty on my 50 inch tv.

I believe that the price for the cost of the insurance for the tv is worth it!

Great graphics for The price. Its also nice how they have the quick pick options for a few apps on the remote

I haven't taken advantage of the service yet but it is good to have the peace of mind.

due to the impending circumstances that happen on a daily life - it is always good to be safe - I have had issues in the past and if it was not for me having this extra protection - I would be in sad shape - I always get the protection even if I keep the item for 10 years - it may happen down the line

Sharp quality and large screen size, for a small price.

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

Always good to CYA get a extended warranty. Need 7 more letters!

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!

The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

Keaton was great! One of the best employees, I would recommend him to a friend or family whenever buying a tv!

very helpful and friendly when my tv began to face issues and explained the process clear and friendly

Have not had to use it yet but looking forward to using it when I have to

Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

I bought a 55inch Hisense TV after the Vizio 65 inch TV broke. The Geek Squad came to the rescue.

Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!