Customer Ratings & Reviews

Always Worth Having a protection plan on electronics items.

They are quick to come out for a service call. Keep you updated when they will arrive. Guys are friendly and knowledgeable.

Simple advice from a geek squad representative helped me complete the set up on my own.

Any time you buy an electronic device, it’s better to get an extended warranty. No worries on extra costs for repairs.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

Absolutely love this service, well woth the money paid. They were efficient and prompt in replacing my 43"tv

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.

Buy Best Buy protection plan with Geek squad if you are buying any expensive electronic product. You never know what wrong goes with electronic product. Geek Squad gives you that safe guard in what if moment.

When purchasing a $2000 Tv, always get it covered, Best Buy’s protection plan is supreme, even if your tv gets damaged in those 5 years and they fix it, they will still cover you for the remainder 5 years.

Came in on time and two people dropped off the tv. Very nice.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

I absolutely support Greek Squad. Saved me money on alot of my investments. Had numerous product failed on me and Greek Squad help exchanged or fixed the product same day.

Don’t know if this is good or not, haven’t needed to use it much

Haven't had to use geek squad protection as yet. I hung my own tv did my own connections and un boxing. They did offer to do these things. This is what I do for a living so I didn't need that done. I guess it's great a Haven't needed them for warranty purposes as yet.

Television works fine and I am satisfied with the performance.

Geek Squad always on our list if we purchasing anything from Best Buy store. We can't leave store without it. So make sure to buy them if you're going to purchase something expensive from the store

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

I just recently had to go in for service on my kids Nintendo switch , I book and appt on line it’s was super easy it save me time , and they returned faster then they said they would.

the Geek Squad are always very knowledgeable and helpful with any issue I have ever had. I have always purchased this with any TV I have ever bought from them.