Customer Ratings & Reviews

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

I have purchased this protection on several of my Best Buy products over the years and they have replaced one of my TVs and assisted me in troubleshooting and/or repair of other electronic items. Love it!!

I like the security knowing the items i buy from best buy is protected. Geek Squad is so helpful with setting up my devices & to help me when i have a problem & i come into the store.

Have not had to use this yet but hope it will be nice if my product goes bad

These GEEKS have delivered us to the line time and again!! If they cant fix you up they’ll get you squared away one way or another!!

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

With all that can go wrong with these new TV's, why would you not buy a 5 year protection offered at such a reasonable price?! Best Buy's Geek Squad has always come through for us, in person and on the phone.

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

I have t had to use them yet but just from previous questions they’ve helped me with they’re great

Good seevice and explain everthing that i need good service

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

Haven't had any reason to contact them yet but it's nice to know im fully covered

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

My tv was having issues and I quickly got a store credit about 1 1/2 years after purchasing the tv this plan was added to. I definitely recommend this service for any electronic.

I bought the Geek Squad protection for 5 years for my 50 in Insignia TV. I do a lot of business with Best Buy and I've only had to use it once in the past but for $55 for 5 years you cannot go wrong.

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.