Customer Ratings & Reviews

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.

They have been super awesome since with my previous tv they had to come to my apartment 3 times and on every ocasión the geek squad rep that came was mega nice and easy going.

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

Can’t say enough about how awesome these geeks are. They helped solve some serious life problems.. my wife would never let me use the remote but the geeks set me up with a duplicate remote so that just every once and a while I get to wear the pants at my house

I’ve never had to use this service and hope I never do which is why I buy Samsung products.

Look if you’re going to buy expensive products them be smart about it and protect them with Geek Squad

Best television I have have bought. I needed to replace a similar tv that I accidentally damaged. Please be careful hitting tv with any objects. It cannot take any type of hits

Five year geek squad service warranty is the best thing you can do. It is reasonably priced. And covers for five years! Against almost anything that could happen to your TV. Or other products.

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

We don't always purchase an extended warranty, but considering the quality of some TV's these days it was chosen. If the TV happenes to fail in the 5 year Geek Squad warranty, a new TV of same size willll be substituted as the original will most likely no longer be available

Good customer service. Came in and switched out tvs in and out answered all my questions

I know so mean products last a long time, but it doesn't hurt to have them covered.

Very happy we spent the money to have the Squad install our tv and sound bar. The install would have taken a lot longer if we had tried to do it ourselves and then we would have wondered if we had done everything correctly.

Wanted a piece of mind. Bought 2 year protection plan just in case. Everything was explained to me. Felt like a good deal. If you are going to invest in a product, might as well protect it.

What more could you want out of a 5 year replacement plan you can literally can switch it out for a brand new TV whatever electronic you want with whatever problem is having greatest investment over

Always good to have insurance just in case anything happens

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Have not had to use service as of this date. I have had to you use the Geek Squad service on previous purchases and it was a good experience.

Protection plan is always great especially through Greek squad. Covers everything

They loaded the tv into my car and helped me pick it out he answered all my questions and even helped me open a Best Buy card was a very nice man and I appreciate how professional and kind he was